Terms and Conditions

1. Acceptance of Terms

Welcome to BioSilk. By accessing or using our website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our site.

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting to the website. Your continued use of the site after changes are posted constitutes acceptance of the modified Terms.

2. Website Purpose and Nature

BioSilk operates this website as an informational platform showcasing our silk-infused hair care products and pet care formulas. Our site participates in the Amazon Associates affiliate program, which allows us to earn advertising fees by linking to Amazon.com and affiliated sites.

While we provide detailed product information about our Silk Therapy serums, shampoos, conditioners, styling products, and pet care line, all purchases are completed through Amazon.com. We do not directly sell products through this website.

3. Affiliate Relationships

BioSilk is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. When you click on product links and make a purchase, we may receive a commission at no additional cost to you.

Our affiliate relationship does not influence our product descriptions or information. We only feature authentic BioSilk products including our Silk Therapy Original, Silk Therapy Lite, Hydrating Therapy line, Color Therapy collection, Volumizing Therapy range, and BioSilk for Dogs formulas.

4. Intellectual Property Rights

Website Content

All content on this website, including text, graphics, logos, images, product descriptions, and digital downloads, is the property of BioSilk or our content suppliers and is protected by United States and international copyright laws.

BioSilk Trademarks

BioSilk, Silk Therapy, and all related product names, logos, and slogans are trademarks or registered trademarks of BioSilk. You may not use these marks without our prior written permission.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use this website for personal, non-commercial purposes. You may not:

• Reproduce, distribute, modify, or create derivative works from our content
• Use our content for commercial purposes without written authorization
• Remove or alter any copyright, trademark, or other proprietary notices
• Frame or mirror any portion of the website without express permission
• Use automated systems or software to extract data from the website

5. User Conduct and Prohibited Activities

When using our website, you agree not to:

• Violate any applicable local, state, national, or international law
• Infringe upon the rights of others, including intellectual property rights
• Transmit any harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the website’s functionality or servers
• Impersonate BioSilk or our representatives
• Use the website to collect information about users without consent
• Engage in any activity that could damage our reputation or business

6. Third-Party Links and Amazon Purchases

Amazon Integration

This website contains links to Amazon.com where you can purchase BioSilk products including our Silk Therapy serums, shampoos, conditioners, heat protectants, styling products, and pet care formulas. When you click these links and make a purchase, you are subject to Amazon’s terms of service and policies, not ours.

No Responsibility for Third-Party Content

We are not responsible for:

• Amazon’s pricing, availability, or shipping policies
• Product quality, defects, or issues arising from Amazon purchases
• Amazon’s customer service, returns, or refund processes
• Changes to Amazon’s terms, policies, or business practices
• Any issues with your Amazon account or transactions

Product Availability and Pricing

BioSilk products featured on this site, including Silk Therapy Original, Color Therapy Shampoo, Hydrating Therapy Conditioner, Volumizing Therapy formulas, and our complete pet care line, are subject to Amazon’s inventory and pricing. We do not control product availability, stock levels, or pricing on Amazon.

7. Product Information and Disclaimers

Accuracy of Information

We strive to provide accurate information about our silk-infused hair care products, including ingredients, benefits, and usage instructions. However, we cannot guarantee that all information is completely accurate, current, or error-free. Always verify product details on Amazon before purchasing.

Professional Advice

Information on this website about our Silk Therapy treatments, Hydrating Therapy line, Color Therapy products, or BioSilk for Dogs formulas is for informational purposes only and does not constitute professional hair care or veterinary advice. Consult appropriate professionals for specific concerns.

Results May Vary

Individual results from using BioSilk products may vary based on hair type, condition, application method, and other factors. The performance described for our silk protein formulas represents typical results but cannot be guaranteed for every user.

8. Disclaimers and Limitations of Warranties

Website “As Is”

This website and all content are provided “as is” and “as available” without warranties of any kind, either express or implied. BioSilk disclaims all warranties, including but not limited to:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness of content
• Uninterrupted or error-free operation

No Guarantee of Availability

We do not warrant that the website will be available at all times or that access will be uninterrupted. We may suspend, withdraw, or restrict access to the website at any time without notice.

9. Limitation of Liability

To the fullest extent permitted by applicable law, BioSilk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of (or inability to access or use) the website
• Any conduct or content of any third party on the website
• Any content obtained from the website
• Unauthorized access, use, or alteration of your transmissions or content
• Purchases made through Amazon or other third-party platforms
• Any issues with BioSilk products purchased through third parties

Our total liability for any claim arising from your use of the website shall not exceed $100 USD or the amount you paid us in the past twelve months, whichever is greater.

10. Indemnification

You agree to defend, indemnify, and hold harmless BioSilk, our parent company, affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with:

• Your access to or use of the website
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Any content you submit or transmit through the website

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United States and the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Los Angeles County, California, and you consent to personal jurisdiction in such courts.

12. Dispute Resolution

Informal Resolution

Before filing any formal claim, you agree to contact us to attempt to resolve any dispute informally. We will work in good faith to resolve disputes about our silk-infused hair care information, website functionality, or other concerns.

Arbitration

If we cannot resolve a dispute through informal negotiation, either party may elect to have the dispute resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration will be conducted in Los Angeles, California.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

14. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of BioSilk.

15. Entire Agreement

These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and BioSilk regarding the use of the website and supersede all prior agreements and understandings, whether written or oral.

16. Contact Information

17. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting to the website. We will update the “Last Updated” date at the top of this page when changes are made.

Your continued use of the website after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically to stay informed about how we govern the use of our website.

Thank you for visiting BioSilk. We are committed to providing you with accurate information about our silk-infused hair care products and maintaining a website that serves your needs while respecting your rights.